Uber Health Gives Patients Rides to Doctor's Appointments

Uber Health Gives Patients Rides to Doctor's Appointments”

A dashboard app allows healthcare professionals to order rides for patients going to and from the care they need, according to Uber Health General Manager Chris Weber.

But now, Uber itself has a new offering.

Uber Health is now being used by more than 100 healthcare organizations in the United States including clinics, hospitals, rehab centers, senior care facilities, and more as part of a beta program.

As far as monetization goes, Uber claims there is "no additional service fee" associated with using Uber Health. Instead, health facilities can schedule rides for patients and caregivers (up to a month ahead of time, so patients can get to appointments and make sure they get their follow-up care).

Uber is fighting transportation barriers to healthcare by teaming up with healthcare organizations to provide patients with reliable transportation to and from appointments, the company announced Thursday.

Uber has faced a number of lawsuits accusing UberWAV of providing subpar service compared to its services for able-bodied people.

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Uber Health, or for that matter Lyft Concierge, are not created to be used as ambulance alternatives. In those cases, trip details would be confirmed with the user through a simple text message or phone call to a regular mobile phone or landline.

The initiative could help seniors and those without reliable transportation more easily access healthcare.

Whorley, who has been driving for Uber for more than two years, is more skeptical about picking up people without smartphones. Rival Lyft also has been working with healthcare providers over the past few years.

The healthcare companies are charged at the standard rate for Uber in their area, including surge pricing.

The service engages with Uber's 750,000 active US drivers, who can be dispatched through Uber Health's dashboard online, created to be used by health care personnel.

"This is all designed with privacy in mind and being thoughtful and respectful as possible and being good stewards of our ecosystem", Jay Holley, health of partnerships at Uber, told Home Health Care News. (The company hasn't yet said if it will.) People with disabilities have had longstanding issues accessing public transportation, traditional taxis, and ride-hailing services. "If you get penalized (for not following up with patients), there's incentive for you to track them better, and sometimes that means helping them get to you".

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