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Freezing weather causes 'very large' number of burst water pipes across Sussex

Freezing weather causes 'very large' number of burst water pipes across Sussexā€¯

"We were prepared for the poor weather when it swept in and have also been planning for the thaw and the bursts we knew it would inevitably cause".

South East Water urged customers to check their own properties for leaks and arrange for them to be repaired, and to only use water for "essential tasks". "If leaks are detected, they should turn off their water supply at the stop tap and call a plumber".

The statement said: "We are putting as much extra water as we can into our local networks and fixing leaks and bursts as quickly as possible".

To help maintain bottled water supplies and to make sure there is sufficient for everyone, South East Water is asking customers to only take as much as they need at any one time.

Jerry White, business manager at Thames Water, said freezing temperatures followed by a "sudden thaw over Friday night" has led to a sharp increase in reported leakages and burst pipes.

After Storm Emma, around 12,000 homes are now without water access or are experiencing very low-pressure levels in London alone, according to data released by Thames Water.

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Bottled water was brought in for those who lost running water in their homes.

Tens of thousands in London were left without water or with low water pressure over the weekend as utility firms worked to fix leaking pipes. Others offered to help vulnerable neighbours.

In the joint statement, water companies said they "sincerely apologise" to those experiencing problems.

Severn Trent said it had seen almost a 4,000% increase in reports of burst pipes, while various water companies have set up bottled water distribution points to provide clean drinking water to those impacted by the issues.

London's water collection points are located at Hampstead No 1 Pond Car Park in North London, and the Homebase on Woodgate Drive, Streatham Vale.



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