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Samsung to offer same-day repairs on Galaxy phones

Samsung to offer same-day repairs on Galaxy phones”

Samsung Electronics announced an agreement with the U.S. chain uBreakiFix to provide same-day repairs service for customers of its flagship smartphones.

The authorized uBreakiFix stores, which are located in all major U.S. metro areas, will offer front and back screen replacements, battery replacements, port and camera repairs and other in- and out-of-warranty services for phones ranging from the Samsung Galaxy S6 to the S9, as well as the Note 5 and Note 8. Oh, and it sounds like Apple may have something to worry about in the long run, as almost 200 more Samsung Care authorized uBreakiFix service locations are to be added to the newly launched network "by early 2019".

The Samsung Care authorized uBreakiFix service locations are in all major USA metro areas and reach the majority of the continental US population.[2] By early 2019, Samsung and uBreakiFix plan to add almost 200 more Samsung Care authorized uBreakiFix service locations to expand customer reach. Engadget states that the companies are promising same day repairs on Galaxy phones ranging from the S6 and Note 5, through the S9 and Note 8, often with most problems taking less than 2 hours. The phone will get 4 points out of a possible 10.

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Clearly, Samsung wants to be able to provide quality hardware service without users having to worry about faulty, third-party parts. Those who weren't enrolled there were typically asked to call a Samsung representative for support and either ship their busted phone to a company facility or find their own fix service.

Samsung is certainly trying to maintain the same pace at which Apple provides its after-sales service but the California-based giant is far ahead of other companies in terms of phone maintenance and service availability.

Users can make appointments through either Samsung or uBreakiFix. It won't be free in that case, of course, but Samsung says all repairs from an authorized uBreakiFix store will be warranted for at least 90 days.



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