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Lyft Follows Uber in Ending Forced Arbitration For Sexual Harassment Claims

Lyft Follows Uber in Ending Forced Arbitration For Sexual Harassment Claims”

"Last month, Susan Fowler, the former Uber engineer who authored a 2017 viral blog post about sexual harassment endured while working there, said: "We need to end the practice of forced arbitration", she wrote on April 12", legal loopholes companies use to cover up their illegal treatment of employees".

"Whatever they decide, they will be free to tell their story wherever and however they see fit", West wrote.

Lyft also took a not-so-subtle dig at Uber in its announcement, saying: "Today, 48 hours prior to an impending lawsuit against their company, Uber made the good decision to adjust their policies". Nothing in Uber's previous policy prevented its riders and drivers from asking police to open criminal investigations into their accusations.

Uber also promised to publish a safety transparency report that will put numbers behind sexual assaults and other incidents that occur on its platform.

Lyft is following in Uber's footsteps.

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The ride-hail giant, whose new CEO, Dara Khosrowshahi, has sought to rehabilitate its image, has come under attack over its enforcement of the arbitration clause and its confidentiality provision, buried in the terms of service on the Uber app.

The decision by the San Francisco ride-hailing pioneer to drop its insistence on mandatory arbitration for such claims was followed by Lyft, Reuters reported.

The Uber news was announced a day ahead of a court-mandated deadline for the company to respond to a proposed class action lawsuit filed by law firm Wigdor LLP on behalf of nine women accusing drivers of sexual assault. But she said in a written statement Tuesday that Uber continues to fight against class-action status for the 14 women she represents, showing it is "not fully committed to meaningful change" because victims are more likely to pursue claims as part of a group. This move comes two weeks after CNN published a report that found at least 103 Uber drivers in the US have been accused of sexually assaulting or abusing their passengers in the last four years. She said this is the "beginning of a longer process needed to meaningfully improve safety".

In addition to restricting class-action suits, Uber will still force users to keep certain settlement terms-for example, how much money they may or may not receive from Uber-confidential. The changes governing sexual misconduct come a month after Uber announced it will do criminal background checks on its USA drivers annually and add a 911 button for summoning help in emergencies.

Following the reporter's examination and the letter, Senator Richard Blumenthal, a Democrat from CT, challenged Uber's use of forced arbitration and in a letter to CEO Dara Khosrowshahi "respectfully asked for" the business end the practice.



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